Start from the enquiry—not from your inventory.
The first follow-up should prove you understood why the client asked. It should not restart the sales pitch from zero.
1 · Recover contextNote the project, unit, budget signal, timing, and the exact question that triggered the enquiry.
2 · Add one value pointAnswer the question, compare one relevant option, or clarify the next decision.
3 · Ask for one actionOffer a call, a shortlist, a payment-plan comparison, or a specific viewing slot.
Example: “You asked about options with a lower initial payment in New Cairo. I compared two plans that keep the first-year cash requirement closer to your target. Would you prefer the short comparison here, or a 10-minute call this evening?”